, and explains
how we collect, safeguard and disclose information that results from your use of our Site.
We use your data to provide and improve our Site. By using our Site, you agree to the
Our Terms and Conditions
agreement with us (“agreement
• PERSONAL DATA means data about a living individual who can be identified from those data (or
from those and other information either in our possession or likely to come into our possession).
• USAGE DATA is data collected automatically either generated by the use of our Site or from
our Site infrastructure itself (for example, the duration of a page visit).
• COOKIES are small files stored on your device (computer or mobile device).
• DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common
with other persons) determines the purposes for which and the manner in which any personal data are, or are to
• DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the
data on behalf of the Data Controller. We may use the services of various Service Providers in order to process
your data more effectively.
• DATA SUBJECT is any living individual who is the subject of Personal Data.
• THE USER is the individual using our Service. The User corresponds to the Data Subject, who
is the subject of Personal Data.
3. Information Collection and Use
We collect several different types of information for various purposes to provide and
improve our Site and Services to you.
4. Types of Data Collected
While using our Site, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you (“Personal Data
Personally identifiable information may include, but is not limited to:
(a) First name and last name
(b) Email address
(c) Phone number
(d) Country of residence
(e) Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or
promotional materials and other information that may be of interest to you. You may opt out of receiving any, or
all, of these communications from us by following the unsubscribe link or by emailing at [email protected]
We may also collect information that your browser sends whenever you visit our Site
or when you access Site by or through a mobile device (“Usage Data
This Usage Data may include information such as your computer’s Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and
date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access our Site with a mobile device, this Usage Data may include
information such as the type of mobile device you use, your mobile device unique ID, the IP address of your
mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device
identifiers and other diagnostic data.
Tracking Cookies Data
and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique
identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking
technologies are also used such as beacons, tags and scripts to collect and track information and to improve and
analyze our Site.
You can instruct your browser to refuse all cookies or to indicate when a cookie is
being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site and
Examples of Cookies we use:
(a) Session Cookies: We use Session Cookies to operate our Site.
(b) Preference Cookies: We use Preference Cookies to remember your preferences and various
(c) Security Cookies: We use Security Cookies for security purposes.
(d) Advertising Cookies:
Advertising Cookies are used to serve you with advertisements that may
be relevant to you and your interests.
While using our Site, we may also collect the following information: address,
telephone number and other data.
Nyx Apartments uses the collected data for various purposes:
(a) to send messages by email for the confirmation and details of your reservation;
(b) to provide you with news, special offers and general information about discounts,
other goods and new collections which we offer that are similar to those that you have already purchased or
enquired about unless you have opted not to receive such information;
(c) to prevent and detect criminal actions, either against you, or against us;
(d) to be aware of your preferences and thus ensure that we offer you exactly what
you want and to remain competitive;
(e) to provide customer support;
(f) to gather analysis or valuable information so that we can improve our Site and
(g) to monitor the usage of our Site;
(h) to detect, prevent and address technical issues;
(i) to fulfill any other purpose for which you provide it;
(j) to carry out our obligations and enforce our rights arising from any contracts
entered into between you and us, including for billing and collection;
(k) to provide you with notices about your account, including email-instructions,
(l) in any other way we may describe when you provide the information;
(m) for any other purpose with your consent.
We will retain your Personal Data only for as long as is necessary for the purposes
our legal obligations (for example, if we are required to retain your data to comply with applicable laws),
resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is
generally retained for a shorter period, except when this data is used to strengthen the security or to improve
the functionality of our Site, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to – and maintained on
– computers located outside of your state, province, country or other governmental jurisdiction where the data
protection laws may differ from those of your jurisdiction.
represents your agreement to that transfer.
Nyx Apartments will take all the steps reasonably necessary to ensure that your data
place to an organisation or a country unless there are adequate controls in place including the security of your
data and other personal information.
We may disclose personal information that we collect, or you provide:
(a) Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if
required to do so by law or in response to valid requests by public authorities.
(b) Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your
Personal Data may be transferred.
(c) Other cases. We may disclose your information also:
(i) to fulfill the purpose for which you provide it;
(ii) with your consent in any other cases;
The security of your data is important to us but remember that no method of
transmission over the Internet or method of electronic storage is 100% secure. While we strive to use
commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the
use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our
systems, please email us at [email protected]
In certain circumstances, you have the following data protection rights:
(a) the right to access, update or to delete the information we have on you;
(b) the right of rectification. You have the right to have your information rectified
if that information is inaccurate or incomplete;
(c) the right to object. You have the right to object to our processing of your
(d) the right of restriction. You have the right to request that we restrict the
processing of your personal information;
(e) the right to data portability. You have the right to be provided with a copy of
your Personal Data in a structured, machine-readable and commonly used format;
(f) the right to withdraw consent. You also have the right to withdraw your consent
at any time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such
requests. Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection
and use of your Personal Data. For more information, please contact your local data protection authority in the
European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service
”), provide Service on our behalf, perform Service-related services or assist
us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on
our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Site.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services.
Google may use the collected data to contextualise and personalise the ads of its own advertising network.
Piwik / Matomo
We may provide paid products and/or services within our Site. In that case, we use
third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided
directly to our third-party payment processors whose use of your personal information is governed by their
Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Our Site may contain links to other sites that are not operated by us. If you click a
third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy
Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.
Our Site is not intended for use by children under the age of 18
We do not knowingly collect personally identifiable information from Children under
18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware
that we have collected Personal Data from Children without verification of parental consent, we take steps to
remove that information from our servers.